Operations Coordinator

Who is Oatey?

Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries. Our purpose is to deliver quality, build trust and improve lives.

The Oatey family of companies are Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact, Belanger, and Lansas.

Our brands are synonymous with quality, integrity, and trust in the plumbing industry.

Cleveland Distribution

Because our business is growing, we need to hire top talent. We're hoping you're that future team member!

Cleveland Distribution is a team atmosphere and a commitment to safety and quality!

1st shift schedule is as follows: Monday - Friday 7:00am - 3:30pm

Position Overview              

  • Prepare and review required documents needed for transport of outbound shipments.
  • Validate all information contained is accurate before releasing to freight carriers.
  • Maintain inbound and outbound appointment scheduling calendar to ensure the optimal utilization of space and best use of warehouse dock doors and yard.
  • Audit the accuracy of orders and their timeliness against their schedules.
  • Assume stewardship that shipments are presented for transport in compliance with all DOT regulations as well as hazardous shipping requirements (training provided).
  • Validate carrier has necessary certificates and operating authorities for transport (haz license, customs paperwork, etc).
  • Execute the final closing actions of outbound orders through the WMS system upon driver pickup or load completion.
  • Recognize, address, and report late inbound/outbound loads for proactive action.
  • Daily maintenance of all Will Call customer pickups to insure they are picked up timely.
  • Answer incoming telephone calls and assist callers with general information and inquiries.
  • Provide Bill of ladings, proof of deliveries, or any other documentation needed by Customers, Carriers, Audit Teams, or Customer Service groups.
  • Manage the document scanning process and ensure that scanning and document retention policy is up to date.
  • Assist drivers at reception with receiving and shipping information, load information and maintain the driver sign-in log.
  • Complete export paperwork as necessary.
  • Maintain organized carrier/order files and documentation.
  • Process/print productivity reports.
  • Awareness of the safety and security of the Distribution Center in the dispatching of inbound and outbound carriers. Other duties as assigned.

What you’ll need to be successful…

  • 1 to 3 years previous experience working in a distribution center, warehouse or related shipping/receiving capacity preferred.
  • Basic knowledge of supply-chain logistics.
  • Computer literacy in PC applications including MS Outlook, Word and Excel as well as ability to learn ERP and WMS systems.
  • Good communication skills, English fluency, both verbal and written.
  • Professional and polished office demeanor. Practiced organizational skills.
  • Basic understanding of OSHA & DOT rules and regulations and company safety policies (hazardous materials labeling, storing, shipping).
  • Thorough knowledge of site security and emergency plans.
  • Education and Certification High School diploma or equivalent required.

Qualifications that can set you apart…

  • SAP ERP or WMS experience


At Oatey we are committed to help our Associates grow their career. Apply today and grow with Oatey!

Why Oatey?

  • At Oatey, our purpose has always been to deliver quality, build trust and improve lives.
  • We value Collaboration, Integrity, Respect, Courage, Leadership, and Excellence above all else.
  • We embrace diversity, equity, and inclusion - acknowledging, valuing, and leveraging the unique experiences and perspectives of our associates.
  • Our vision is to continue to grow as a market leader, to enrich the lives of our Associates, and to foster an inclusive environment in every regard.
  • Our purpose, mission, and vision are not possible without the right people, and we are committed to fostering an inclusive, engaging, and rewarding environment for our Associates.
  • Oatey has a total rewards philosophy which encompasses compensation, benefits, work-life effectiveness, recognition, performance management, tuition reimbursement, mental health wellness, and talent development.

Oatey Total Rewards

  • Unlimited time off for salaried Associates
  • Short-Term and Long-Term Disability income protection coverage at no cost to associates
  • Paid Maternity and Paid Parental Leave
  • Annual Cash Profit Sharing (discretionary)
  • Health Insurance for our associates’ averages $100 or less a month (single coverage)
  • Generous benefits including up to $2,880 company contribution to Health Savings Account
  • 401(k) with a 5% company match
  • Tuition reimbursement in an environment that encourages advancement
  • Associate well-being benefits including CALM App and robust EAP offering
  • Recognized for our commitment to diversity, equity, and inclusion

Equal Opportunity Employer

The Oatey family of companies are an equal opportunity employer committed to Diversity, Equity, and Inclusion. We recruit, employ, promote, and offer competitive pay for all jobs without regard to race, color, creed, religion, sex, age, national origin, disability, sexual orientation, or any other characteristic protected by law.